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NHS Patient Hearing and Listening Devices

Recent NHS Hospital Projects

These projects involved site visits throughout the hospital looking at the current provision of induction loop systems at reception desks, bereavement office, chapel, lecture theaters, training rooms, committee rooms and nurse’s stations etc.  Reports and quotations were emailed outlining equipment and costings to comply with DDA and equality at work act 2010.  Once an order had been received appointments were made at the different work areas.  The process involved different venues and personnel and all necessary staff were kept up to date with the progress of work to be done. Permission had to be obtained from each site.  We ensured that work took place at that time without putting people at risk, and relevant signage was displayed.  The Chapel was closed for the installation and extra staff were used to ensure it was closed for the shortest time. We ensured staff were present for the demonstration and questions.  The Accessibility Disability Officer has been provided with consultant’s mobile number should any further information be required. 

If required we are able to provide references for the work undertaken at each site.  Please contact us for details or any other information you may require.

Assistive listening device for people who are hearing impaired whist in hospital
Chatter Box Plus is a pocket size assistive listening device (ALD's) or personal sound amplifier. It has been designed to be used as a communication device. The inbuilt microphone makes it ideal for listening to conversation and communication with staff. Using Chatter Box with headphones enables it to be used by people who are hearing impaired without the use of a hearing aid.   It is particularly useful on hospital wards for communicating with a hearing impaired patient.  The Chatter Box Plus can be used post operation where the patient will not be wearing a hearing aid(s).

Hearing impaired people who have used Chatter Box Plus for the first time on their visit or time in hospital have realised how much the clarity of sound is boosted to enable them to hear more clearly.  This product is particularly liked by elderly people as it is easy to use and uncomplicated.  It is a favourite on hospital wards when an elderly person has been admitted with no hearing aid (s).

Assistive listening device suitable for:

• home/away
• car/mobile home/caravan
• small conference room
• hospital/doctors surgery
  

Headsets
Headset accessories for non hearing aid users in hospital are headphones.

Ordering
When ordering the Chatter Box Plus remember to choose the accessories you require i.e. microphone and headset(s). A battery is included to get you going.

Authorities wishing to order please send an order on official headed paper by email or post.